Shipping policy
At Ajja Business Hub, we are committed to ensuring that your orders are delivered safely and promptly. This Shipping Policy explains our shipping procedures, timelines, and responsibilities.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- You will receive a confirmation email once your order has been successfully processed.
Shipping Methods and Delivery Times
- We ship products only within India.
- Standard shipping is used for all orders unless otherwise specified.
- Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 3–7 business days |
| Tier 2 & 3 Cities | 5–10 business days |
Please note that delivery times are estimates and may vary due to unforeseen factors like courier delays, weather conditions, or regional holidays.
Shipping Charges
- Shipping charges will be calculated at checkout based on the shipping method and location.
- Customers are responsible for the shipping fees unless the product is damaged or defective.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the delivery status through the courier’s website.
Address Accuracy
- Customers must provide a complete and accurate shipping address.
- Ajja Business Hub is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Damaged or Lost Shipments
- If your order is damaged during transit, please contact us within 7 days of delivery.
- For lost shipments, we will coordinate with the courier service to investigate and resolve the issue.